11
Full-Time Personnel
90%
Toolbox Production Completion
0
Quality Defects Tolerated
AoP
Art of the Possible
The Situation
The 402nd Maintenance Support Group (MXSG) at Robins Air Force Base operates within the Warner Robins Air Logistics Complex (WR-ALC), the largest single-site industrial complex in Georgia and one of three Air Logistics Complexes in the Air Force sustainment enterprise. The MXSG Master Tool Crib and satellite tool cribs provide the tool management infrastructure that keeps depot-level aircraft maintenance production running. Every mechanic on the floor depends on this system to receive, use, and return the tools required to sustain C-130, F-15, and other weapons system overhaul and repair operations.
The tool management requirement demands continuous storing, issuing, tracking, and disposing of common hand tools across Consolidated Sustainment Activity Group (CSAG) funded organizations. Beyond basic tool services, the operation includes a full toolbox production capability: laser-cutting foam inserts, etching identification markings, assembling and inspecting toolboxes, and performing minor tool and pneumatic equipment repairs. All work must comply with AFSCMAN 21-102 and WR-ALCI 21-128, the governing directives for depot maintenance management and tools and equipment management at Warner Robins.
Our Approach
GTS provides 11 full-time personnel (10 Tool and Parts Attendants plus 1 Contractor Supervisor) operating from Buildings 301 and 321 at Robins AFB. Standard work hours run from 0600 to 1445, Monday through Friday, with government flexibility to adjust shifts, start times, and weekend schedules based on production workload requirements with 48-hour advance notice. All personnel hold Common Access Cards and maintain current network access training.
Tool Services personnel perform receipt and storage of materials, tools, tool kits, and equipment items using the Facilities and Equipment Maintenance System (FEMS). Attendants inspect incoming tool shipments for correct quantities and damage, configure storage areas for efficient space utilization and handling convenience, and operate barcode wands, laser scanning equipment, and computer terminals to track all assigned items. Tools turned in from mechanics are inspected for damage and re-issued in accordance with AFSCMAN 21-102 Chapter 10 and WR-ALCI 21-128. Staff transport tool kits between the master tool crib and satellite cribs and perform receiving, issuing, and storing functions at each location.
Toolbox Production represents the specialized manufacturing component of the engagement. GTS personnel operate laser-cutting scanners to scan tools and produce precision foam cutouts, issue tools in accordance with tool kit control lists, mark containers and tools with durable etchings, and mechanically remove identification numbers from turned-in tools without damage. The production cycle includes minor repair of toolboxes and pneumatic tools, quality checks on completed assemblies, final pull inspections for missing tools, and issuance of completed toolboxes to depot mechanics. The performance standard requires a 90% monthly average completion rate with zero quality defects.
On-site Supervision is provided by a dedicated contractor supervisor with full authority to act on behalf of GTS on all contract matters pertaining to daily operations. The supervisor tracks time and attendance, receives and delegates daily and weekly work assignments from the government, authorizes time off, and resolves disciplinary matters. Each position must be staffed at least 80% of the time each month, with vacancies filled within 90 calendar days and qualified backfill personnel provided to maintain the staffing threshold during any gap.
All personnel comply with WR-ALC safe working attire requirements, housekeeping and FOD prevention protocols, applicable technical orders, key control procedures, and the WR-ALC ISO 50001 Energy Management System certification requirements. Government-provided training covers corrosion control, fire extinguisher use, tool control and accountability, safety, electrostatic discharge, hazardous materials handling, and FEMS/CMMS systems.
The Results
GTS maintains the 90% monthly toolbox production completion threshold with zero quality defects and sustains staffing at or above the 80% per-position monthly requirement across all 11 positions. The Contract Surveillance Management Office conducts monthly evaluations confirming consistent performance against both Services Summary objectives. Zero Class A or Class B safety mishaps have occurred during the period of performance.
This engagement demonstrates GTS’s capacity to deliver specialized depot-level industrial support within the Air Force Air Logistics Complex environment. The requirement for personnel skilled in FEMS database operations, laser-cutting and foam fabrication, precision tool inspection, barcode and scanning equipment operation, and compliance with AFSCMAN 21-102 and WR-ALCI 21-128 reflects the technical specificity of GTS’s depot maintenance support practice. Operating within an ISO 50001 certified, OSHA Voluntary Protection Program facility at one of the Air Force’s three sustainment centers validates GTS’s ability to perform in high-compliance industrial environments where tool accountability directly affects aircraft safety and mission capability.
